What is the cost of using outdated business software?

Expert Corner

All around the world, countless organisations use old, non-integrated, user-unfriendly, and/or outdated software solutions to run their businesses. Unavoidably, this leads to inefficiencies in today’s fast-changing world with demanding and impatient customers. If this is relevant for your organisation, then this probably is nothing new for you, you are probably aware of the availability of better solutions, but for some reason, you were not ready to act yet. While you are waiting, do you know the cost of using those outdated business software solutions?

In the western world, organisations modernise their ERP and CRM solutions every 8 to 10 years. That is either an upgrade or a complete replacement. In some industries, this number tends to increase due to the current crisis. But also, because many organisations postpone these projects – even if they actually have to act.

So why do companies postpone the modernisation of their business software in the first place? Well, there are various reasons! Varying from the questions, who is to blame that the old solutions do not fit anymore. And looking up to the complexity and the effort of the replacement. To the fear of damaging individual curriculum vitae in case of project failure.
An important question is what the potential business impact of this delay is. While the list of consequences is a long one, we have selected several issues that can have a serious material impact on your business:

  • Maintaining the current high Cost of Ownership (TCO) that unavoidably belongs to the deployment of on-premises software solutions based on your own server hardware and the internal system management.
  • The cost of your current poor or broken business processes will continue. And go up even further if you do not fix it shortly. This can result in a decrease in customer and employee satisfaction. And eventually in the loss of customers and the departure of employees
  • For your current manual processes, a delayed modernisation makes you dependent on the brains of your senior employees, who will leave your company shortly when they retire.
  • Perhaps the most important issue: missing out on the ongoing innovation that we see in cloud-based solutions these days. All leading ERP/CRM-vendors have moved their R&D investments to their cloud products. So, if you still run on-premises solutions, this means that the availability of new functionality and innovation will slow down. And eventually, stop.
    Modernising your business software demands a serious investment. But continuing the use of outdated solutions can potentially cost you a fortune!

If you feel like you are using outdated Business Software, get in touch with us here at Sci-Net Business Solutions, and find our how we can help you digitally transform your business!


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