Jewellery retailing is a unique industry that blends fashion, science, and tradition. As one of the most complex and specialised industries, the jewellery sector demands a unique and tailored approach to business management.
In addition to the industry’s uniqueness, jewellery purchases are often driven by emotions and not just a financial transaction making it even more crucial for businesses to understand their customers and cater to their individual needs.
Sci-Net has a deep understanding of the jewellery industry’s unique requirements and has designed ERP>Jewellery, a solution tailored to meet those specific needs. The solution has been built within Microsoft Dynamics 365 Business Central, a widely used mid-market ERP system, enabling Sci-Net to utilise the system’s capabilities to deliver a comprehensive solution to retail customers in the jewellery industry.
Our solution’s core is a fully integrated module suite that streamlines every aspect of jewellery business management. ERP>Jewellery provides a centralised platform for all your operations, from supply chain management and inventory control to customer relationship management and financial accounting.
With the ability to track orders, production, and shipments, ERP>Jewellery offers real-time insights into your business operations. Our solution empowers your business to be agile, competitive, and responsive to market trends and customer demands.
Whether you are a small independent jewellery store or a large multi-national company, ERP>Jewellery can help you optimise your business operations, improve efficiency, and increase profitability.
Jewellery items are often high-value products, which means high financial risks are associated with their production and sales, making inventory management and tracking particularly important. ERP>Jewellery centralises all the data related to inventory, sales, customers, and other business aspects, simplifying and streamlining data management, reducing data entry errors, and providing accurate and up-to-date information to make informed decisions.
The jewellery industry involves a complex supply chain that involves multiple parties, including miners, refiners, manufacturers, and retailers. ERP>Jewelllery enables you to be able to track the flow of materials and products through this supply chain to ensure that everything is accounted for and that the production process is running smoothly.
Many jewellery items are customised or made to order. ERP>Jewellery can handle unique specifications and requirements for each individual item. With ERP>Jewellery, retailers can manage the entire customisation process from start to finish, including collecting customer requirements, order creation, production, and delivery. ERP>Jewellery can streamline the process by automating workflows and providing real-time updates on the status of each order.
Quality control is an essential aspect of any jewellery business, as jewellery items must meet high standards of quality to maintain customer satisfaction and brand reputation. It involves ensuring that all jewellery items meet specific quality standards, from the materials used to the final product's finish and appearance
ERP>Jewellery can help ensure quality control measures are in place and defects are identified before items are sold by streamlining the inspection process and providing real-time visibility into production and inventory data.
Jewellery can be sold through various channels, including traditional brick-and-mortar stores, online retailers, and platforms like Amazon and eBay. ERP>Jewellery can handle sales through multiple channels and integrate with various sales platforms.
ERP>Jewellery can automate and simplify several business processes such as purchasing, order processing, and production planning. This can save time and reduce costs, allowing jewellery retailers to focus on delivering high-quality products and excellent customer service.
ERP>Jewellery can provide inventory management for precious stones and metals, product configuration and customisation, and customer management. These systems can track inventory levels, reorder points, and safety stock of precious stones and metals, allowing businesses to make informed decisions about purchasing and sales. They can also manage customer data, including contact information, purchase history, and customer preferences.
ERP>Jewellery can manage the entire order process, from the initial purchase to delivery and post-sale support. You can track orders and shipments, manage inventory levels, and handle returns and exchanges.
ERP>Jewellery can integrate with your existing sales channels, such as your website or retail stores. This integration allows for a seamless flow of data between your different systems and channels.
For example, if you have an online jewellery store, ERP>Jewellery can automatically pull order data from your website and process it through the rest of your systems, including inventory management, shipping, and accounting. This eliminates the need for manual data entry and reduces the risk of errors.
Similarly, if you have brick-and-mortar stores that sell jewellery, ERP>Jewellery can integrate with your point-of-sale (POS) system to track sales and inventory in real time. This allows you to keep track of stock levels and make informed decisions about inventory management.