ERP>Retail is the complete end-to-end solution for aspiring Big Ticket, Furniture & Flooring Retailers. Built within the world’s most popular mid-market ERP system, Microsoft Dynamics 365 Business Central

The uk's leading Big Ticket ERP retail solution

Designed and built from the ground up with and for Furniture & Flooring Retailer's

ERP Retail has achieved Certified for Microsoft Dynamics (CFMD) status.

A certified Microsoft Dynamics industry add-on developed to Microsoft’s own stringent standards. Giving a seamless user experience and best of breed industry specific solution.

A solution to run your entire furniture & flooring retail business

From your master Product and SKU structure through to the showroom floor tablet sales app designed for speed, accuracy, upsell & insurance opportunities and onto the integrated finance application & payment handling. If a customer changes their mind, no problem, efficient order re-write capabilities giving ease, speed & traceability throughout.

Complete stock management, costings & traceability

Selling from stock as well as back to back supplier ordering and the complete supply chain management. Keeping your customer informed throughout the whole journey with automated SMS and e-mail communications.

With full barcoded warehouse management to customer delivery and on-going customer service management.

Real-time analysis & management reporting

Monitor sales performance, predict sales trends, analyse store & channel performance, product range or even individual SKU’s. 

Report on each store, channel or salesperson P&L

  • General Ledger (Nominal Ledger)
  • Management & Performance Reports
  • Cash Management
  • Receivables (Sales Ledger)
  • Payables (Purchase Ledger)
  • IFC Hitachi & Barclays Finance end to end integration or manual processing
  • Inventory Management, Traceability & Cost of Goods Sold
  • Store Card & Channel Management
  • Store Specific Pricing
  • Advanced Pricing & Promotion Engine
  • Cashiers & Salespeople
  • End of Day Cash Up
  • Petty Cash Management
  • Integral Customer Journey Communication html E-Mails & SMS, by Store or Head Office (SMS requires third party subscription)
  • Warranty Sales Data Export
  • Sales Order Workflow Configuration
  • Excel or PDF exported Purchase Orders to Suppliers
  • Or EDI Full Integrated Purchase Orders, Delivery Date Updates, ASN & Purchase Invoice
  • Furniture, Salespeople and Stores Sales & Performance Reports
  • Sales & Discount Price Management by Whole Estate, by Store including Store & Regional Manager Authorisation
  • Furniture Product Hierarchy and Options or more flat structure available
  • Drives automation & option upselling throughout the sales tablet app
  • Product creation manually, by configurator or importing
  • Unique Stock / Serial code for each piece of furniture for complete tracking & management
  • Categorize & differentiate between showroom & warehouse stock
  • Unique showroom stock pricing and or with a different pricing & commission for clearance items
  • Purchase Orders & Supply Chain Management
  • Container Management
  • Barcoded Warehouse Management by Store, Location, Regional Warehouses, BIN and Racking
  • Manual Stock Adjustments
  • Stock Management & Stock Take Routines
  • Stock Labels with Unique Information & Stock Code Printed for Each Piece of Furniture including Customer Order details & treatments
  • IBT – Inter Brach Transfers
  • Pick & Put Away
  • 3PL Warehouse Integration
  • Furniture Retail Sales App with Options, Upselling, Finance Integration, Payments & Controls
  • Sales Order Process Management through to Delivery
  • Delivery Management System
  • Customer Service CRM Diary driving Excellence in Customer Service
  • Service Management includes Scheduling Technician Visits, Loans, Replacements & Supplier Returns
  • Post Code Lookup and or phone & e-mail validation requires third party subscription
  • Integration to third party logistics or route planning Van Tracking Routing or POD
  • 3rd Party Logistics
  • Shopify, Magento & Custom Website Integration
  • Payment Gateways
  • Hitachi & Barclays IFC Finance, V12 coming soon
  • Power BI, Jet Reports & Jet Analytics
We are a friendly, professional company and consultative driven. Please get in touch or visit our dedicated ERP>Retail website for full information on how we support and grow retail businesses.