With over 400 years of collective experience within Sci-Net Business Solutions, we are here ready to deal with your queries and support issues. We have someone for every Dynamics NAV/365 BC, LS NAV/ LS Central ready to guide you through every step of the way.
Our team are experienced consultants have one purpose in mind and that is to provide the highest level of quality whilst offering full value for money. Always at the end of the phone, they are more than happy to assist in any way they can, whether it’s a systems issue, functional question, process advice or training request, our team are here to help.
In short, we put our customers first and with a policy of openness and honesty we look to provide the highest standards in support. Our customers enjoy levels of support and advice that are unmatched within the industry, providing technical help and support to innovate their business processes. If you are dissatisfied with the service and support, you are receiving from your current partner we offer a free review of your current system and set up.
Unlike other Dynamics and Sage partners our Relationship Managers are not paid commission and so look after our customers interests without the pressure of achieving sales targets. Our Relationship Managers look for regular customer meetings to keep our customers fully informed of software enhancements and updates along with legislative changes within our supported solutions. They are also responsible for feeding back customer requirements into Sci-Net ensuring a regular flow of information and feedback between Sci-Net and our customers. Your Relationship Manager will be totally responsible for managing the relationship you have with us, ensuring that you are receiving a first-class service and the levels of support you expect.
An expert support team
We feel that our support team are one of the best in the Dynamics Community so you can be assured of prompt and informed resolution to your support call. We offer different levels of support to match your industry requirements and have dedicated partners who offer hardware and EFT support to the same exacting standards as Sci-Net.