Merchants & Trade Counter


Unlocking The Potential Of Your Trade Merchant Business

trade icon blue

Trade Counter and Merchants are primarily focused on selling products to other businesses and tradespeople rather than individual consumers. This means trade merchant’s business-to-business (B2B) sales model involves longer sales cycles, larger order volumes, and different pricing structures compared to traditional retail.

Trade merchants are also essential to the success of many businesses that rely on their supplies and services to generate their own profits. That’s why trade merchants must ensure their supply chain is secure and resilient. Unlike traditional retail businesses, trade merchants often deal with larger order volumes and longer lead times.

Supply chain disruptions such as delays or quality issues can significantly impact trade merchants’ ability to fulfil orders and meet customer demands. Effective supply chain management can help trade merchants minimise these risks and ensure the continuity of supply.

The Unique needs of a Trade Merchant

Specialised Products

Trade merchants often specialise in a specific product or category of products, such as industrial machinery, construction materials, or agricultural equipment. These products are typically more complex and require a deeper understanding of the industry and its customers than products sold in traditional retail.

Supply Chain Management

Trade merchants are responsible for managing their supply chains to ensure enough inventory to meet customer demand while minimising stock levels to optimise cash flow. This involves working closely with suppliers, managing lead times, and monitoring inventory levels in real-time to avoid stockouts.

Relationship Management

As a trade merchant, you must maintain good customer relationships to ensure repeat business. This involves understanding their needs, providing customised solutions, and delivering exceptional customer service. Building and maintaining these relationships is critical to your long-term success.

Financial Management

Managing your finances as a trade merchant can be complex, as you need to manage cash flow, monitor profit margins, and deal with fluctuations in demand.

Deliver Exceptional Service With ERP>Trade


ERP>Trade is designed specifically with the needs of trade merchants in mind, offering a range of features and customisation options to meet your specific business needs.

ERP>Trade is fast and reliable, ensuring that you can process transactions quickly and efficiently, even during peak business hours helping you manage sales, pricing, suppliers, and stock.

ERP>Trade has been built within Microsoft Dynamics 365 Business Central, a widely used mid-market ERP system, enabling Sci-Net to utilise the system’s capabilities to deliver a comprehensive solution for the trade counter.


With ERP>Trade, you can easily manage your sales orders, track your inventory levels, and process payments all in one place, providing you with real-time visibility into your inventory levels, and enabling you to make informed decisions about your stock management.

Our ERP>Trade system allows you to manage your inventory in real-time, with features such as automated stock replenishment, multi-location management, and comprehensive stock tracking. This means you can ensure that your stock is always in the right place at the right time, reducing the risk of stockouts and improving customer satisfaction.

Key Features


Allows retailers to track their inventory levels and optimise their stock levels by forecasting demand and monitoring stock levels in real time.


Allows retailers to manage customer relationships, track sales, and analyse customer behaviour to improve customer retention and increase sales.


Enables retailers to automate their procurement processes, reduce manual errors, and optimise their procurement cycles to ensure that they have the right inventory at the right time.


Provides capabilities that include accounting, invoicing, and payment processing. These features help retailers to manage their finances more efficiently, reducing errors and ensuring that financial reporting is accurate and up-to-date.


Provides powerful reporting and analytics capabilities that help trade retailers track and analyse their performance metrics, such as inventory levels, sales, and profits. This information can be used to optimise business processes and make more informed decisions.

ERP>Trade - Q & A’s

ERP>Trade includes inventory management, supply chain management, sales and purchase order processing, financial management, and customer relationship management (CRM) capabilities, which are all relevant to the Trade and Merchants. 

The ERP>Trade has the ability to configure fields, workflows, and processes to suit the unique needs of the trade merchant’s business.

Integration with other systems and applications is essential for trade merchants, as they need to be able to manage inventory, sales, and orders across multiple channels and platforms. ERP>Trade can be integrated with popular e-commerce platforms and accounting software

The ERP>Trade is fully scalable and able to accommodate the needs of a growing trade merchant business, with the ability to add or remove users, modules, or features as needed.

Get In Touch To Discuss Your Requirements

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