In the jewellery world, every moment matters
Whether it’s an engagement ring for a proposal, a bespoke necklace for an anniversary, a pair of earrings for a birthday gift, or other important occasion—delays can leave customers caught short and having to “make do” with something less than perfect.
Perhaps an onion ring in a ring box, or drinks can ring pulls for earrings, or even strawberry laces making do for a necklace?
Obviously, they’re extreme (and tongue-in-cheek!) examples, but we’ve created a set of images to help portray and contextualise the potential impact of delayed delivery on the customer experience.
At Sci-Net, our Enterprise Resource Planning solutions help to ensure your customers won’t have to settle for a stand-in while they wait for their special piece.
Powered by Microsoft Dynamics 365 Business Central, ERP>Jewellery is designed specifically for the Jewellery Industry so you can streamline your entire operation – from stock management to fulfilment – so that the right jewellery is in the right place at the right time.
No more “placeholder” promises
With our advanced AI and automation tools, you can reduce production and delivery lead times and manage custom orders seamlessly while ensuring accurate, real-time stock information. That means fewer awkward customer phone calls, no missed deadlines, and no hastily sourced alternatives.
The Sci-Net advantage for jewellery retailers and manufacturers:
- Faster fulfillment—AI-powered Sales Order Agents answer customer queries instantly, while intelligent stock control ensures availability.
- Flawless customisation – Handle bespoke designs and personalised engraving orders with precision, from quote to delivery.
- Error-free processes—Automate repetitive admin tasks, freeing your team to focus on craftsmanship and customer care.
- Supply chain clarity—Track every gemstone, metal batch, and finished pieces with full visibility from supplier to storefront.
Why jewellery brands choose Sci-Net
With more than 30 years of experience and a 100% successful go-live track record,
Sci-Net is trusted by retailers and manufacturers who want to combine tradition with cutting-edge technology. Our ERP solutions give you the control, speed, insight and oversight that you need to shine brighter than the competition.
Major jewellery brands such as Missoma, Jessica MacCormack and 77 Diamonds all benefit from ERP>Jewellery, so join them and make sure your customers don’t have to “make do” with a substitute when they could be treasuring the real thing.
Transform your fulfillment and enhance your customer experience while delivering sparkle without the wait. Get in touch with your team today hello@sci-net.co.uk
