Join us at the January Furniture Show!
Sci-Net, a leading provider of Enterprise Resource Planning, is set to demonstrate how its innovative technology is helping furniture retailers revolutionise their operations at the January Furniture Show 2025.
As the furniture industry continues to evolve, Sci-Net is leading the charge with cutting-edge solutions that address some of the sector’s biggest challenges. Delays in fulfilment, the growing demand for personalisation and the push for operational efficiency are placing greater pressure on businesses to deliver better, faster customer experiences.
“Our focus is on empowering furniture businesses with technology that drives efficiency and reduces fulfilment times,” says Duncan Fergusson, Founder and Managing Director of Sci-Net. “Our services are constantly evolving to include the latest innovations, such as AI Document Intelligence and Microsoft’s Sales Order Agent, which is brand new for summer 2025, to ensure we’re helping retailers streamline processes to increase efficiency, thereby improving customer satisfaction to help them stay ahead in a competitive market.”
Central to Sci-Net’s mission is reducing the need for customers to “make do” while waiting for furniture to be delivered – no more pallets in place of sofas, tables made of boxes or inflatable mattresses standing in for beds. At the show, its team will be highlighting the fulfilment benefits that ERP brings, with reduced waiting times for furniture meaning customers are in less need of having to resort to elaborate alternatives.
Sci-Net’s solutions are transforming how furniture retailers operate, particularly when it comes to fulfilment. With AI Document Intelligence, routine tasks such as invoice matching and document filing are automated, freeing up staff to focus on higher-value activities. This not only reduces errors but also accelerates internal processes, enabling businesses to meet growing customer demands.
Central to Sci-Net’s mission is reducing the need for customers to “make do” while waiting for furniture to be delivered – no more pallets in place of sofas, tables made of boxes or inflatable mattresses standing in for beds. At the show, its team will be highlighting the fulfilment benefits that ERP brings, with reduced waiting times for furniture meaning customers are in less need of having to resort to elaborate alternatives.
Sci-Net’s solutions are transforming how furniture retailers operate, particularly when it comes to fulfilment. With AI Document Intelligence, routine tasks such as invoice matching and document filing are automated, freeing up staff to focus on higher-value activities. This not only reduces errors but also accelerates internal processes, enabling businesses to meet growing customer demands.
Meanwhile, Microsoft’s Sales Order Agent, powered by AI, which will be launched in Summer 2025, is redefining how retailers handle customer enquiries. It can instantly interpret queries – such as “Do you have this in stock?” – and respond with real-time, accurate information. By automating repetitive tasks, retailers can drastically improve response times and ensure smoother operations.
For furniture businesses, these innovations translate to shorter lead times, saving time, fewer delays and happier customers.
Whether it’s reducing backlogs in the supply chain or ensuring the right stock is delivered on time, Sci-Net is focused on eliminating the frustration of waiting – and helping businesses deliver the experience customers expect.
See Sci-Net at the January Furniture Show
At the January Furniture Show 2025, Sci-Net, which is exhibiting on Stand 5-A36, will showcase how its Microsoft Dynamics 365 ERP, CRM, and Azure cloud solutions are transforming furniture retail. Visitors can explore how these tools reduce inefficiencies, cut fulfilment times and ensure customers never have to “make do” again.
